Regional Information Governance Manager (New Haven or Greenwich)
Permanent - Full Time
Under general supervision, this position manages the records and information governance operation and staff for the firm’s East Coast offices. This role works closely with the Head of Information Governance to further advance the firm’s information governance program.
The individual’s primary work location will be [TBD] and will be scheduled to work in the other East Coast Offices as necessary.
Essential Duties and Responsibilities
- Apply information governance best practices, laws and regulations of various jurisdictions and governing bodies relating to the proper and economical governance of records and information.
- Assist Head of Information Governance in developing and driving information governance policies, procedures, compliance, and change management activities.
- Manage the day-to-day records and information operation for the East Coast offices in accordance with established policies and procedures and provide training to department and firm staff.
- Manage Records staff in the East Coast offices, including but not limited to: establishing rapport, coaching and developing team members, identifying projects, assigning tasks, and evaluating progress; resolving conflict when appropriate and escalating issues to the Head of Information Governance.
- Manage matter mobility requests for the East Coast offices and assist staff in the collection, review and transfer of electronic and physical records in compliance with established processes.
- Collect data, perform complex analytical or interpretive tasks, develop reports, and lead projects to support and improve the management of the Information Governance Department.
- Facilitate the disposition of records, in accordance with retention policy and established procedures.
- Maintain accurate database records regarding the status and circulation of records.
- Provide records assistance back-up to all East Coast offices as needed.
- Ensure proper records security by following established procedures to control access and protect custodial information; maintain confidentiality of client and firm matters.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Exceptional critical thinking and analytical skills, and acute attention to detail
- Ability to work efficiently and accurately under pressure using good judgment, learn new processes quickly, and adapt to new environments and procedures
- Ability to set and meet deadlines and lead a team engaged in records-related projects
- Effective organizational and researching skills
- Ability to operate as a proactive team member but also to work and focus on tasks independently of others
- Ability to ask for and accept direction, while also taking ownership of and resolving issues
- Strong MS Office skills and administration/clerical skills for updating records
- Ability to communicate in a confident, calm, and professional manner with a variety of stakeholders, including partners and legal assistants
- Perform repetitive tasks over sustained periods of time (file shifts, file moves)
- Regularly lift, rearrange and carry materials weighing up to 40 pounds
- Experience with records and document management systems
EDUCATION AND EXPERIENCE:
- Bachelor’s degree is required; Master’s degree in Business, Law, or Library and Information Studies or relevant certification, such as CIGO, CRM, or IGP.
- At least five years of increasingly complex experience in administrative, records and information management, reference library work, or similar field. Law or professional services firm experience is highly desired.
- Minimum of 2 years in a supervisory or management role.
Withersworldwide has been acting for successful individuals, families and institutions for over 100 years. We advise clients on their business and personal legal needs both at home and abroad. In this fast moving and increasingly regulated world the need for integrated and timely advice has never been more urgent.
We are recognized as the only dedicated international law firm for successful people, their families, their businesses and their philanthropic work. With offices in Europe, Asia, the United States, Australia and the Caribbean we provide coverage that other law firms focused on the individual cannot. We continually look for opportunities to ensure we are based in the same locations as our clients and their wealth. We have represented 42% of the Top-100 ‘Sunday Times Rich List’, as well as a significant number of the top 100 people listed in the US (Forbes) and a significant number in the Asian (Hurun) Rich List.
Equal Opportunities Employment Statement
It is the policy of Withers Worldwide to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of ethnic origin, religion, sex, age, sexual orientation or disability.