> Vacancy detail
We are currently recruiting for a CRM Executive to join our London team!
What are we looking for?
Are you a bright, curious and detail-orientated person who gets a buzz from spotting inconsistencies, likes to solve problems, and appreciates how the little details can have a big impact?
We have an opportunity for you to join the digital team, working with the CRM Manager to improve the quality of the firm's data, comply with data governance, and encouraging best practice and engagement of InterAction CRM system across the firm.
You will manage the data that is being created and updated in InterAction, both by users globally and in some cases, by automation. You will be able to multi-task routine daily, weekly and monthly tasks while being flexible to take on other projects around these tasks. You will be competent manipulating and comparing data in Excel and naturally question the why. You will enjoy working as part of a team to come up with ideas and solutions on how to improve processes and best practices.
Experience with InterAction is not a must but you should have a good appreciation of the principles of CRM and how quality information underpins relationships and the firm's success.
You will be joining a friendly team, who all prefer the unique culture at Withers over other firms. You will need to communicate with stakeholders across the business including the lawyers, secretaries and "super-users", the BD team and other law firm management specialists including from our Business Systems, Finance, HR, Library and Research teams.
Skills and attributes
Areas of focus and responsibilities
This list of duties and responsibilities is not exhaustive. It is intended to describe the general content of, and requirements for the performance of this job, and as such, the role may also include the undertaking of additional tasks as required.
The essentials
About Marketing and Business Development at Withersworldwide
About Withersworldwide
Withersworldwide has been acting for successful individuals, families and institutions for 125 years. We advise clients on the full range of their business, personal and philanthropic legal needs, both at home and abroad. With offices in the key financial centres of Europe, Asia-Pacific, the United States and the Caribbean, we provide coverage and services that other law firms focussed on the needs of the individual cannot. We have represented 66% of the Top 100 in The Sunday Times Rich List, 25% of the Forbes 400 List, 35% of the Hong Kong Forbes Rich List and 35% of Forbes Asia's Richest Families list.
Information for recruitment agencies
Withersworldwide endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, Withersworldwide operates a preferred supplier list and will not be accepting unsolicited applications from non-PSL agencies for this role.
Equal opportunities employment statement
It is the policy of Withersworldwide to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of ethnic origin, religion, sex, age, sexual orientation or disability.
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