Front of House Coordinator

Withers

Job title:          Front of House Coordinator

Reports to:    Office Manager

Location:         Singapore

About Withers KhattarWong LLP 

Withers KhattarWong LLP, a Singapore law practice, is a member of Withers, and one of Singapore's longest established and largest full-service leading law firms. As one of the largest international law firms in Singapore, clients have access to lawyers who are qualified to practice a wide range of jurisdictions including Singapore, Japan, Philippines, Indonesia, Malaysia, UK and U.S. amongst others. We work closely with our Hong Kong and Tokyo offices to cover the region. 

The Role

An opportunity now exists to join the firm's Office Facilities Department. The person will need to provide general Front-of-house and reception support to the Singapore office, as well as be flexible to carry out other office admin duties as required. As one of the first points of contact for the firm, this role requires a professional and service-oriented approach, with a strong commitment to client service and confidentiality.

Key skills and experience 

•     Minimum 2 years’ experience in a receptionist or front‑office role (law firm or professional services experience is an advantage)
•     Proficient in Microsoft Office applications, as well as meeting room and visitor management systems
•     Fluent in English; proficiency in an additional language would be advantageous
•     Professional appearance with strong communication and interpersonal skills
•     Meticulous, detail-oriented, and able to manage multiple priorities in a fast-paced environment
•     Able to exercise discretion and handle confidential information appropriately

Key duties & responsibilities

Reception & Client Service

•     Greet and assist clients and visitors in a courteous, professional, and welcoming manner
•     Direct visitors to the appropriate meeting rooms and notify internal hosts of arrivals
•     Manage visitor flow to ensure a seamless and professional front-of-house experience
•     Support visiting partners and overseas colleagues with front-of-house and logistical arrangements

Telephone, Email & Communications

•     Manage incoming telephone calls, emails, and general enquiries in a professional and timely manner
•     Accurately screen and direct calls and correspondence to the appropriate individuals or teams
•     Handle client and visitor enquiries professionally, escalating issues where necessary

Meeting Rooms & Front-of-House Presentation

•     Manage meeting room bookings and daily schedules
•     Ensure reception and meeting rooms are tidy, well presented, and maintained to firm standards
•     Ensure meeting rooms are stocked with approved stationery and branded materials daily
•     Coordinate with Facilities, IT, and external vendors where necessary to address maintenance issues and ensure client-facing facilities remain operational

Events & Catering

•     Provide hospitality support for meetings and firm functions where needed
•     Assist the Facilities team in the organisation and delivery of firm events

General Support

•     Work closely and collaboratively with colleagues across Facilities, IT, Marketing and other teams to support the smooth running of the office.
•     Provide support and cover for other members of the Facilities team as required.
•     Carry out general administrative and ad hoc duties as required.

About Withers 

A law firm focused on people, performance, and collaboration.

For the past 130 years, we have supported some of the world’s most remarkable people and organizations at defining moments in their lives.

We are united in our commitment to integrity, quality and collaboration. We have a culture of high performance and deliver excellent service consistently across the firm. We provide tailored solutions built on trust and partner with our clients to achieve their goals.

Many of our clients are shaping the future and creating solutions to tackle many of the world’s problems. It makes for a fascinating and challenging practice.

Our role is to get to know each individual client, find out where they want to be, and help them to get there – whether they are building a business, buying a home or protecting and defending their interests.

To meet their unique needs we are exceptionally collaborative, working together across teams and time zones. And we are agile – focusing on strategy rather than rigid ideas and traditional hierarchy.

Join us to be part of a team that is always looking to the future. Where initiative, big ideas and bold moves are always encouraged. Where you can truly be yourself.

Information for Recruitment Agencies

Withers KhattarWong LLP endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, Withers KhattarWong LLP operates a preferred supplier list and will not be accepting unsolicited applications from non-PSL agencies for this role.

Equal Opportunities Employment Statement

It is the policy of Withers KhattarWong LLP to provide equal opportunities for all employees in relation to recruitment, training and promotion.  Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of ethnic origin, religion, sex, age, sexual orientation or disability.

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